Warranty Coverage
Prorated warranty coverage valid for 1 year from date of installation and/or registration. Note that the product must be registered for warranty within 30 days of installation. Covers defects in materials and manufacturing against yellowing, bubbling or cracking. This warranty does not cover damage caused by misuse, installation issues, accidents, misapplication, normal wear and tear, dents from road debris impact, collisions, and/or intentional damage of any kind. To file a claim, ensure that your order has been registered and then fill out the claim form below. Register for warranty through the button above. You must retain a copy of this warranty and proof of purchase identifying the name of the original purchase price, product name. These documents are needed to process your claim. Check your state and local laws before installing film, as each state has different policies for aftermarket accessories. Bray Group International is not responsible for any resulting damages or fines. For valid claims, customer shall remove the defective film and reapply new product determined by Bray Group.
Due to the custom-cut nature of our Vehicle-Specific products, all sales are final and we do not accept returns or exchanges.
Please note that this limited warranty is prorated. ALL IMPLIED WARRANTIES AND CONDITIONS, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, THE IMPLIED WARRANTY OR CONDITION OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF A COURSE OF DEALING OR OF PERFORMANCE, CUSTOM, OR USAGE OF TRADE, ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY TIME PERIOD. It is important to understand that this means the warranty coverage decreases over time and eventually expire, depending on the specific terms of the specific product warranty.
Note that some state laws do not permit limitations on the length of an implied warranty. In this case, the limitation above may not apply. Also note that if the protective liner is peeled and installation of product is attempted it voids return policy.
Frequently Asked Questions
- Do not put undue pressure on the surface of the film while it is still on the roll, as pressure marks may form.
- Handle the carton with care to avoid pressure marks from careless handling.
- Gloss may fade due to pressure, long-term storage, and high temperatures. The gloss may be recovered by using a heat gun on the affected area.
- The product should be stored in an environment with temperatures below 80°F and a relative humidity between 40% and 60%.
- Bray Group International protection film should be used within one year from the date of purchase.
- Repackaging a roll of film into a box bigger or smaller than the size of the roll can damage the film. Doing so may result in pressure marks, faded gloss, embossing marks, etc. Bray Group International therefore recommends using the original box and packaging for storage.
- If repackaging, ensure that your workspace is clean.
- After using part of a roll of film, do not repack it loosely. Keep the film as it was originally packaged—rolled tight and held in place by taping.
- Adhesive characteristics may change between seasons if the application environment is not climate-controlled. This is typical of the material. Particularly in cold weather, apply the film only in environments with temperatures higher than 50° F.
- Generally, water, soap mixed with a neutral detergent or IPA (isopropyl alcohol) may be used as a pre-handling liquid before applying the film. Initial adhesive tack may vary depending on the ratio of IPA to water.
- Contact the manufacturer if using for non-automotive purposes. Material size, packaging, and adhesive specifications may need to be changed.
- Note: Bray Group International is not responsible for damage caused by mishandling, improper storage, recutting, repacking, not using a sponge core, or storage for more than one year.